Frequently Asked Questions
Everything you need to know about your best night's sleep.
How long is the risk-free sleep trial?
We offer a 120-night risk-free trial. We recommend sleeping on your new Bear Mattress for at least 30 nights to allow your body to adjust before deciding if it's the right fit.
What is the shipping cost and delivery timeframe?
We offer free shipping on all orders within the contiguous United States. Once processed, mattresses typically arrive at your doorstep via FedEx within 3-7 business days.
Do Bear mattresses require a specific type of bed frame?
Our mattresses are designed to work on any firm, flat surface. This includes platform beds, slatted bases (with slats no more than 4 inches apart), box springs, or even the floor.
What is your return policy?
If you aren't satisfied within your 120-night trial, we will arrange for a local charity or recycling center to pick up the mattress and issue you a full refund.
Are Bear mattresses eco-friendly and safe?
Yes, all our foams are CertiPUR-US® certified, meaning they are made without ozone depleters, heavy metals, or formaldehyde, and have low VOC emissions for indoor air quality.
Do you offer financing options?
Yes, we partner with Affirm to offer flexible monthly payment plans, allowing you to pay for your mattress over time with rates as low as 0% APR.